Terms of sale and use

1. Scope and acceptance

These terms govern access to the website and the purchase, delivery and use of BALL, a digital print-and-play board game. By completing a purchase, the customer confirms that they could review these terms, the user licence, refund policy, privacy policy, selected language and edition, included content, total price and digital nature of the product.

The offer is intended for persons legally capable of entering a contract. Anyone purchasing for another person or organisation represents that they have sufficient authority. Minors may purchase only through a legal guardian.

2. Parties and roles

Contractual seller and merchant: Melanny Quirama Valladares, identified in the business-information block on this page. She receives payment, enters the consumer contract, arranges digital delivery and handles commercial requests. She markets BALL with the rights owner’s authorisation for that purpose.

Creator and rights owner: Luis Adriano Martínez Naval, author, designer and intellectual-property owner of BALL. He may provide creative, technical, operational and support services, but does not receive payment or replace the seller as contractual party, merchant, guarantor or person responsible for the order unless he expressly accepts that role in writing or mandatory law imposes it.

Joint references to “BALL”, “we” or “our” describe the coordinated operation of the product and do not create a partnership, general agency or joint liability beyond what applicable law imposes.

3. Digital product and requirements

BALL is delivered as a single ZIP file containing PDF documents. The fifth edition includes one rulebook, two alternative 50 × 70 cm boards, four alternative ball designs, five alternative teams with 35 pieces, two ball boxes, five team boxes, one card box, one A4 play sheet, one assembly guide and 14 cards.

No physical materials are shipped. Wooden cubes, card stock, sleeves, ballast, adhesives, tools and other materials are assembly recommendations. A match uses only one board, two teams of seven pieces and one ball. The boxes are optional.

The 50 × 70 cm boards are recommended for copy-shop printing. Tiled home printing is possible if the customer’s equipment and software support it. The A4 sheet can be used to plan, record or play with scaled pieces.

The purchase delivers only the selected language. If the customer chooses incorrectly, support may be requested, but this does not create an automatic right to an exchange.

4. Order, price and payment

Before payment, checkout provides a printable and downloadable summary identifying the product, edition, language, availability, final price, applicable taxes or costs, absence of physical shipping, payment method and delivery period. The customer may correct the information or leave checkout before approving payment, without being charged.

The contract is formed when payment is approved and BALL confirms the order. The amount identified as the total payable is the complete amount charged by BALL, with no shipping charge. PayPal or another clearly identified provider processes payment; BALL does not receive or store the full card number. Any conversion or fee separately disclosed by a financial provider is not a BALL charge.

The applicable price and currency are shown before payment. The customer must provide accurate country, email and billing information. Orders reasonably connected with fraud, abuse, identity misuse or an obvious error may be rejected or cancelled; any valid charge for unavailable performance will be refunded.

5. Delivery, availability and access

Checkout states that the files are available before payment. Delivery is automatic after payment approval by enabling the private portal and sending the access link to the supplied email. The contractual maximum delivery period is twenty-four (24) hours after payment approval, although access is normally immediate.

If the content becomes unavailable, BALL will inform the customer immediately and, where appropriate and chosen by the customer, a new date may be agreed. If delivery exceeds the agreed period or the content is unavailable, the customer may terminate the contract and receive a full refund without retention or deduction within the mandatory period; for Colombian e-commerce, no more than fifteen (15) calendar days.

Download allowances and security controls do not restrict legal remedies for non-supply. A security or fraud block can be reviewed through the traceable support channel.

6. Immediate supply and withdrawal

The customer expressly requests that digital supply begin immediately after payment approval. In territories with a specific exception for digital content not supplied on a tangible medium — including the European Union and United Kingdom where applicable — prior consent and express acknowledgement may end the fourteen-day withdrawal right when access begins.

In Colombia, withdrawal is governed by article 47 of Law 1480 of 2011 and its exceptions. The immediate-supply request is recorded as evidence but does not by itself remove any right beyond what mandatory law permits. Where withdrawal applies, the refund may not exceed fifteen (15) calendar days after valid exercise and provision of the complete data required.

This request does not remove rights concerning non-supply, unauthorised or duplicate charges, corrupt files, wrong language or edition, lack of conformity, misleading information, payment reversal or non-excludable guarantees.

7. Incorporated licence

The purchase does not transfer ownership of BALL or its files. It grants only the personal, limited, non-exclusive, non-transferable, non-sublicensable and non-commercial licence described in the User licence, which forms part of the contract.

The customer may print copies reasonably required for private use and play with family or friends. The customer may use a professional print shop solely to print the customer’s own copies, provided that the shop does not retain, reuse, distribute or exploit the files. Digital redistribution, sale of files or printed components, publication, hosting, translation, commercial adaptation and any unauthorised exploitation are prohibited.

8. Editions, revisions and availability

The purchase covers the edition, language and content identified in the order. While access remains available, the portal may supply a corrected revision of that same edition and language. Later editions, expansions, translations or future products are not included unless the offer expressly says so.

We may correct errors, improve security, replace defective files and temporarily withdraw a download for technical or legal reasons. Where a change materially affects a current purchase, a reasonable solution will be sought and mandatory conformity rights will be respected.

9. Website use and prohibited conduct

Users must not attack the website, checkout, download portal or online game; use bots to exhaust resources; access another person’s order; introduce malicious code; impersonate others; submit fraudulent chargebacks; or use BALL to infringe third-party rights or the law.

We may retain proportionate technical evidence, rate-limit automated requests, suspend access and cooperate with payment providers or authorities where a valid legal basis exists.

10. Intellectual property

BALL and its rules, text, graphics, illustrations, pieces, cards, boards, boxes, names, logos, code, interfaces and files are protected by applicable intellectual-property law. All rights not expressly granted are reserved to Luis Adriano Martínez Naval or their lawful owners.

Purchasing a digital copy does not authorise registration of confusing marks, domains, designs or content; manufacture or sale of copies; extraction of assets for other games; or claiming protected work as one’s own. The owner may use technical controls, delivery records and available civil, administrative or criminal remedies to stop and evidence unauthorised uses.

11. Conformity, support and statutory guarantees

Reasonable efforts are made to ensure that the files match their description, are accessible and technically usable in reasonable environments. A customer reporting non-delivery or lack of conformity should provide the order number and enough information to verify the problem. Depending on the circumstances and applicable law, the remedy may be restored access, repair or replacement, delivery of the purchased language or edition, a price reduction or a refund.

A particular print result is not guaranteed where the problem arises solely from a printer, software, scale, material or assembly outside BALL’s control. Nor is the product guaranteed to satisfy subjective preferences or make a particular strategy always succeed.

12. Limitation of liability

To the fullest extent allowed by law, Melanny Quirama Valladares and Luis Adriano Martínez Naval are not liable for indirect, incidental, special, punitive, opportunity, profit, reputation or data losses that were not reasonably foreseeable when the contract was made; or for failures attributable to the device, connection, printer, software, materials, PayPal, third-party services or use contrary to instructions.

Where a limitation is lawful, total liability arising from a purchase will not exceed the amount actually paid for the order giving rise to the claim. This limitation does not apply where prohibited and does not exclude liability for wilful misconduct, fraud, gross negligence, attributable death or personal injury, deliberate rights violations, data-protection obligations or mandatory consumer rights.

To the extent permitted, the user is responsible for direct damage caused by unlawful redistribution, commercial exploitation, unauthorised access, fraud or culpable infringement of intellectual-property rights.

13. Third-party services and links

PayPal and hosting, delivery-network, security, analytics, email and translation providers operate under their own terms and policies. Their inclusion does not mean BALL controls every part of their systems. If a third-party interruption prevents performance, reasonable steps will be taken to restore service or provide the legally required remedy.

14. Governing law and disputes

As a general rule, these terms are interpreted under Colombian law. Before starting a formal claim, customers are invited to use the traceable support channel so that a direct solution can be attempted.

The choice of Colombian law and any reference to Colombian courts does not deprive an international consumer of mandatory protections or forums that cannot validly be excluded in the country of residence. No mandatory arbitration or class-action waiver is imposed where applicable law does not allow it.

15. Changes, severability and assignment

The version accepted at checkout governs that order and is recorded. Future changes apply to later use or purchases and do not retroactively reduce acquired rights. If a provision is invalid, it will be interpreted or severed only to the minimum extent necessary while the rest remains effective.

The seller may transfer the operation to a lawful successor that assumes the corresponding obligations, with notice where required. The customer may not transfer the licence without written authorisation.